PRIVACY POLICY

Last Updated: October 22, 2026

Shyfox Collectables LLC (“Shyfox,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, share, and protect personal information when you visit shyfoxcollectables.com, shop with us, request 3D-printing services, or contact us.

What Information We Collect

Depending on how you interact with Shyfox, we may collect:

  • Personal Information: Name, email address, phone number, and shipping or billing details.

  • Order Information: Purchases, transaction details, and order history.

  • Service Requests: Project descriptions, specifications, quantities, uploaded STL/3MF files, images, and other submitted materials.

  • Communications: Messages, inquiries, and customer-support requests.

  • Marketing Preferences: Information provided when subscribing to updates or promotions.

  • Website Data: IP address, browser information, device details, cookies, and website activity.

We encourage visitors to avoid submitting unnecessary sensitive or confidential information.

Why We Collect Your Information

We may use your information to:

  • Process purchases, payments, and shipments.

  • Review and fulfill 3D-printing service requests.

  • Respond to questions and provide customer support.

  • Maintain and improve our website and services.

  • Send updates or promotions when permitted.

  • Prevent fraud, maintain business records, and comply with legal obligations.

Squarespace & Third-Party Services

Our website is hosted through Squarespace, which provides website hosting, ecommerce features, analytics, and security services.

We may also use third-party providers for payment processing, shipping, communications, and other business operations.

These providers may receive information necessary to perform their services and maintain their own privacy policies.

Shyfox does not sell personal information to third parties for their independent marketing purposes.

We may also disclose information when required by law, to protect legal rights, prevent fraud, or in connection with a business transfer.

Customer-Provided 3D Printing Files

When requesting Individual or Batch 3D Printing services, customers may submit digital models, images, and project details.

We may review, process, and retain these materials as reasonably necessary to provide quotes, fulfill requests, resolve issues, and maintain business records.

Customers are responsible for having the necessary rights to submit their materials.

Additional requirements are outlined in our Terms of Service and Policies & Information.

How We Protect Your Information

We take reasonable precautions to protect personal information from unauthorized access, misuse, or disclosure.

However, no website, electronic transmission, or storage system can guarantee complete security.

We retain information only as reasonably necessary for business operations, order fulfillment, dispute resolution, and applicable legal obligations.

Cookies & Website Analytics

Our website and its service providers may use cookies and similar technologies to:

  • Support essential website and checkout functions.

  • Remember preferences.

  • Understand website traffic and performance.

  • Maintain website security.

You may manage cookies through available website controls or your browser settings. Disabling certain cookies may affect website functionality.

Email & Marketing Communications

If you subscribe to Shyfox updates, we may send announcements, new releases, events, and promotional offers.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided.

If SMS marketing is offered, it will be subject to applicable consent and opt-out requirements. Marketing consent is not required to make a purchase.

Necessary order confirmations, service updates, and customer-support communications may still be sent.

Your Privacy Choices & Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

To submit a privacy request, please contact us through our website's Contact page.

We may verify your identity before processing a request. Certain records may need to be retained for legal, security, or legitimate business purposes.

Links to Other Websites

Our website may contain links to independent websites, social media platforms, creators, marketplaces, and other third-party services.

Shyfox is not responsible for the privacy practices of these independent websites. We encourage you to review their policies before providing personal information.

Changes to This Privacy Policy

We may update this policy as our website, services, business practices, or legal requirements change.

Updates will be posted on this page with a revised Last Updated date.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us through our website's Contact page.

Shyfox Collectables LLC

Sarasota, Florida, United States